I Am Jolenn,
Product Management.
Operations Manager.
Technical Liaison.

I wear many hats but a common thread throughout my skillsets is my passion for technology and analyzation . Want to see more? Take a look below.


  • Analytics
  • Content Creation
  • Content Management Systems
  • Data Cleansing & Modeling
  • Digital Asset Management
  • Inventory Management
  • Product Management
  • Research
  • Technical Writing and Documentation


I set up, migrate, and publish content using content management systems and use analytics to monitor site performance and traffic for the generation of engaging user content.

Project management

I collect and confirm that all content and information is received to successfully execute tasks and proactively flag content that does not meet company standards and/or legal criteria. I ensure website and application functionality through research and testing and document technical task and issues into easy-to-understand language and coordinate with developers and creatives to problem solve issues for teams, clients, and end-users.


I monitor KPI performance, market trends, acquisition and behavior reports.


I am an experienced webmaster and content coordinator specializing in web technologies, enterprise related software, and product management. Over the last eight years, I have been maintaining the online presence of company products, websites, and overseeing cross-functional teams with business operations and technical solutions. I value productivity, creativity, flexibility and data-driven decision making.

Operations Manager

Marc Phillips

2014 – April 2020

  • Manage product inventory, procurement, and services within an ERP environment.
  • Maintain, publish, and monitor CMS activity.
  • SEO Optimization.
  • Digital asset management
  • Develop and document company style guides and product requirements.
  • Provide general tech support and creative problem solving.

Webmaster | Content Coordinator

Hustler, LFP Internet Group

2012 — 2014

  • Manage, publish, and monitor CMS activity.Monitor performance, market trends, acquisition and behavior reports.
  • Coordinate, create, and edit affiliate content ensuring assets met company standards and legal criteria.
  • Document technical task, procedures, and issues.
  • Coordinate with developers and creatives to problem solve and meet affiliate request.



Web Technology Solutions – Certificate in Web Development: PHP, JavaScript, MySQL. University of Washington, Seattle WA.


HTML and CSS Course Study – North Seattle Community College, Seattle WA.


Bachelor of Art – Digital Media. Southeastern Louisiana University, Hammond, LA.