Designer
Hello.
I Am Jolenn,
Webmaster.
Product Management.
Operations Manager.
Technical Liaison.

I wear many hats but a common thread throughout my skillsets is my passion for technology and analyzation . Want to see more? Take a look below.

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Skills

  • Analytics
  • Content Creation
  • Content Management Systems
  • Data Cleansing & Modeling
  • Digital Asset Management
  • Inventory Management
  • Product Management
  • Research
  • Technical Writing and Documentation

Webmaster

I set up, migrate, and publish content using content management systems and use analytics to monitor site performance and traffic for the generation of engaging user content.

Project management

I collect and confirm that all content and information is received to successfully execute tasks and proactively flag content that does not meet company standards and/or legal criteria. I ensure website and application functionality through research and testing and document technical task and issues into easy-to-understand language and coordinate with developers and creatives to problem solve issues for teams, clients, and end-users.

Marketing

I monitor KPI performance, market trends, acquisition and behavior reports.

Experience

As an E-commerce Expert at Wow-Tech, I maintain the Womanizer and Arcwave websites globally. With 10+ years of experience in web technologies and e-commerce, I have developed a keen ability at maintaining the online presence of company websites and overseeing cross-functional teams with technical solutions that fosters company growth and efficiency.

E-commerce Expert 

Wow-Tech

Jan 2021 – Present

  • Manage Womanizer and Arcwave B2C global websites
  • Implement product launches, onsite digital marketing campaigns, and navigation points to optimize the customer journey and drive business performance

Operations Manager

Marc Phillips

2014 – April 2020

  • Manage B2C website and
    digital assets
  • Product inventory and procurements
  • SEO Optimization.
  • Develop and document company style guides and product requirements.
  • Provide general tech support and creative problem solving.

Webmaster | Content Coordinator

Hustler, LFP Internet Group

2012 — 2014

  • Manage, publish, and monitor CMS activity.Monitor performance, market trends, acquisition and behavior reports.
  • Coordinate, create, and edit affiliate content ensuring assets met company standards and legal criteria.
  • Document technical task, procedures, and issues.
  • Coordinate with developers and creatives to problem solve and meet affiliate request.

Education

2012

Web Technology Solutions – Certificate in Web Development: PHP, JavaScript, MySQL. University of Washington, Seattle WA.

2009

HTML and CSS Course Study – North Seattle Community College, Seattle WA.

2006

Bachelor of Art – Digital Media. Southeastern Louisiana University, Hammond, LA.

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